Roodat “the App” provides shipment label “the Service” to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account: 

  • Authentication API
    • Store name and access token of the application
  • Location API
    • Retrieves and store location information (addresses) of the merchant available in the store
  • Order API
    • To fetch the unfulfilled orders, which are less than 60 days old, from the store
    • In addition to orders, customer information like name, email address, phone and address will also be fetched to enable creating a shipment label

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App.

Sharing Your Personal Information

We do not share the personal information collected with any third party.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

Data Retention

In accordance with and as permitted by applicable law and regulations, we will retain your information as long as necessary to serve you, to maintain your account for as long as your account is active, or as otherwise needed to operate our business.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@roodat.freshdesk.com